Case Study

SSC Services for Education

SSC Services for Education, a premier apartment rentals and properties maintenance company that manages multiple properties across the country. SSC. employs local crew for building maintenance and security services.

Business Challenge

The company owns and maintains multiple properties across the country and employs a local crew that is responsible for building maintenance & security services. The company was finding it difficult to record work hours, accurately verify employee's attendance at job-sites and get exception alerts in real time.

The company needed a system that could continuously monitor personnel and job site events in the field and automatically send alerts & updates to local managers and HQ. The company also needed an audit trail report to identify hours spent on properties, off-site during job runs to local parts stores etc.

The company was looking for a location & messaging based solution for mobile workforce management to improve accountability & productivity and cut down on payroll 'slippage'.

Business Solution

myGeoTracking implemented the 'zero-touch' mobile time tracking solutions by provisioning a lite myGeoTracking Agent™ app on the crew member's smartphone combined with geofencing of property sites to automatically record each employee’s time and attendance at the facilities and job sites. The cloud-hosted myGeoTracking system was set up to automate this entire workflow with minimal training and impact on the field employees

The entire provisioning (of job sites and employees phones) was completed in a few hours per site. On an ongoing basis, updates to the geofenced job sites can be made in minutes. All of this was done across multiple time zones and different types of phones (iPhones, Android, and flip phones).

The myGeoTracking system is programmed to record basic hours of work and send automatic alerts when a crew member is running late or has arrived early or simply has a longer-than-intended stay at certain sites (such as parts stores).

The system also sends out a daily / weekly report with time breakdown and location history details to local managers & HQ for audit and payroll purposes.

The myGeoTracking system maintains strong privacy controls (coordinate with HR, get the user's consent, log location data only during work hours). The system is also set up to send gentle reminders to users to turn on the App if it is not running during work hours or the battery is running low. The app is able to locally store work logs in case of poor network connectivity and upload when connectivity is restored.

Software Stack

myGeoTracking Platform & Products

Track

Scheduled location tracking with Geofence, Rules, Alerts and Privacy controls.

Time Clock

Geofence based attendance logging, Late & ‘Not checked-in' alerts. Weekly payroll reports.

Field Data

Employees record photos, forms, notes while at jobsites. Photos used to audit presence at sites.

Integration

Yardi

myGeoTracking platform can integrate with ERP systems to pull Employees' Daily Schedule, ... Tasks & Work Orders on-demand. Schedule activities can be verified in real-time fo site presence, duration and exceptions.

Paycom

The system sends Paycom friendly payroll reports to automate payroll processing.

Realpage

myGeoTracking platform can integrate with ERP systems to pull Employees' Daily Schedule, ...Tasks & Work Orders on-demand. Schedule activities can be verified in real-time fo site presence, duration and exceptions.

Business Benefits

Highly customized rules & alerts based on real-world events

Improved employee accountability and productivity

Improved payroll management with significant reductions in payroll costs

Visualize mobile personnel and job sites in real time to help with Operational decision making

No training or learning curve hassles for the crew members, 'zero-touch' solution

$9.1M+

Payroll Savings*

$8.4M+

Revenue Gain*

2.2M+

Miles Driven*

N/A**

Fuel & Mileage Savings*

*Estimates based on customer’s lifetime
** This metric not relevant for the company's use-case and is not reported/tracked.