Category Archives: Mobile Employee Time Clock

Checkout this space for knowledgeable insights and actionable tips to manage mobile employees. myGeoTracking’s gps enabled mobile time clock is the easiest way to track employee billable hours, manage payroll and avoid slippages.

How to Eliminate Buddy Punching and Employee Time Theft

When we hear the word “theft,” it typically triggers a thought of a person stealing something valuable, like a vehicle, money, or something of a much higher value than average. The art of thievery to us is unethical, unacceptable, and completely unjust. Amongst the many forms of theft in the modern world, one of the least talked about is “time theft.”

What Is Time Theft?

Time theft is when an employee receives payment for time he/she did not put into work. When an employee gets paid for more work hours than he/she actually worked, the employee is committing time theft. Essentially, the employee is stealing time from the company. There are countless ways to carry out time theft in a workplace. One of the most common ways is buddy punching.

What Is Buddy Punching?

Buddy punching occurs when one employee is running late or is absent from the workplace and a colleague clocks in for him/her. This practice helps employees sneak a few minutes here and there on time cards. Clocking in and out for other colleagues adds thousands of unearned dollars to companies’ payroll costs each year.

In 2016, according to data from the Census Bureau’s Annual Survey of Entrepreneurs: Total employer firms in USA were 5.6 million, out of which 89% were firms with less than 20 employees.

In an independent survey of 1,000 employees conducted by Pollfish, in 2017, found 16% of the employees admitting to buddy punching.

A data published by U.S. Bureau of Labor Statistics tells that there are 78 million hourly workers in American workforce.

The APA estimates that over 75% of companies lose money from buddy punching. In firms with <20 workers, nearly 4.5 hours are poached by employees every week through buddy punching. This accounts for a total of approximately $350 million worth of capital lost to buddy punching each year.

Buddy Punching is a very serious breach of trust and should be considered as fraud. Companies should have firm policies against buddy punching and inform their employees that such practice will lead to disciplinary actions.

Why Do Employees Buddy Punch?

  • Frequently Running Late

If there is a recurring or an increase in an employee tardiness, you should definitely review the employee’s timesheet and check for discrepancies. Recurring tardiness may lead to time theft and time theft could hide buddy punching.

  • Outdated Clocking System

Buddy punching is a common problem in companies where timesheets, swipe cards, tags, or proximity cards are used by employees to clock in and out. These kind of outdated clock-in clock-out methods are easy to manipulate.

  • Addressing the Problem

Addressing buddy punching as time theft is a must. Perhaps your employees are unaware that they actually are stealing from their own company. Having a quick word with your team about this and providing additional support for your employees can help. Make sure the message reaches everyone and not only a few members of the team.

How to Fix Buddy Punching?

Following measures can help your business tackle buddy punching effectively:

  1. Creating a Zero-Tolerance Employment Policy

  2. Implementing GPS Tracking for Employee Tracking

  3. Inducing Cloud-Based Time Clocking

  4. Setting up Geofence on Jobsite for Automated Clock-in Clock-out

  5. Setting up Alerts for Location Specific Employee Arrival and Departure

Let’s look into these solutions more deeply:

  1. Create a zero-tolerance Employment Policy

Openly addressing the problem and implementing a policy can help you kick-start your battle against time theft in your company. Explain them how concerned you are about the accuracy of their timesheets and that you take the issue seriously.

  1. GPS Tracking Solution

GPS Tracking solution can help employers resolve buddy punching. Integrated timekeeping software and mobile GPS in a single application can help you track both the employee location as well as hours of service. Today’s timekeeping solution come with GPS’ stamp on employee location which enables them to clock in and out within a defined radius, making time theft or buddy punching very difficult.

  1. Cloud-Based Time Clocking

A modern cloud-based time clocking system can reduce buddy punching. This solution works on any cellular device, tablet or computer, and includes a photo with a location and time stamp on it.

  1. Geofencing Solutions

Geofence is a virtual barrier created by an employer around a jobsite. It confines the space from where an employee can manually clock in and out from a jobsite.

  1. Be Notified

Choose to be notified when a particular device enters or exits a given geofence automatically. When this action is triggered, the system sends a message to the manager with data  in real time.

These solutions that help you tackle buddy punching, resulting in better HOS calculation, and more accurate payrolls.

Summary

myGeoTracking is a cloud-hosted, carrier-grade location and messaging platform that helps SMB and Enterprise businesses better manage their mobile employees by improving productivity and accountability, while reducing payroll and operations costs with solutions such as GPS tracking & time clock, Lone worker safety, Automation of field activity monitoring, Mobile forms & data collection including signature, notes, pictures, barcode/QR code, etc. The myGeoTracking platform enables these solutions across a wide range of industries such as field service management, trade services, emergency responders, sales reps, transportation & logistics and home health care providers.

Reduce Fraud and Improve Compliance with Mobile Technology

According to a report by OIG in 2016, nearly 5% of Home Healthcare Providers (about 500 agencies in US) are at potential risk of failing due to compliance and fraudulent activities in their Billing processes.

Government agencies are putting increased scrutiny on Providers’ billing practices in order to improve compliance, reduce human errors and mitigate fraud.   These agencies are leveraging modern digital tools to detect fraud and error patterns in billing practices in home healthcare industry.

Organizations such as ACFE point to some common patterns across most compliance failures e.g. incorrect reporting of diagnoses, billing for services not rendered etc.  Human errors, mistakes in documentation and misrepresentation of field activities can lead to compliance failures and loss of revenue for providers – even if these mistakes are not intentional.

These issues can be easily addressed with the help modern digital technologies and processes – mobile phone apps, cloud hosted business planning software AND automated field operations workflow to monitor any exceptions in real-time and maintain electronic audit logs.

Here’s a list of three most widely seen problems and how to address them:

  • Billing for Services not Rendered:   During every care visit, the attendant can collect the member’s digital signature & note via their mobile app as a proof-of-service at the time of service.   myGeoTracking provides mobile forms, pictures and signature capture to facilitate this.
  • Misrepresenting Dates of Service:  Hand written notes and hours logging is prone to errors.  Mobile time & attendance Apps combined with a plans-of-care forms can be used to address this issue.  Apps can precisely log the date-of-service at the time the service is delivered.   The billing department could then rely on this instead of the date that the claim form is signed/submitted (which is usually on a different date).
  • Misrepresenting locations of service:  use mobile app to geotag all activities at the patient’s site.  This realtime location tagging can be further enhanced with automation to create alerts based on scheduled events e.g. late arrival alerts, care-provider absence alerts, entry / exit alerts from patient homes etc.  This setup would then ensure that the service is delivered by the care provider OR an alternative arrangement in real-time in case of an absent attendant.  All billing reports would now carry a location-tag to ensure point-of-care delivery is consistent with the patient records.

As listed above, smart phone app (or Text and IVR) can be used for easy-to-generate attendance logs, accurate billing reports and audit files for home care service providers.  These technologies can help agencies become compliant with State and Federal requirements while also mitigating fraud activities and improving the overall care delivery for members.

Geofencing 101: A Primer on Field Service Automation

If you have a team of mobile employees, it’s likely that you’re acquainted with the term “geofencing”.  If not, this post will reveal a secret tool that can help automate your field service operations and improve overall workforce productivity for your business.

What is Geofencing?

Geofence in a virtual perimeter/boundary (a fence) around a particular location on a map. The location can be any area of interest such as your office, home, warehouse, customer place, job sites and more.  By marking the area on a map, you can automatically monitor activity such as entry, exit and the time spent inside the area.

Geofencing: How It Works

Modern workforce management tools such as the myGeoTracking platform use a combination of GPS, Cellular data, and Wi-fi signals to accurately detect events and activities.

Why You Need Geofencing

Geofencing is an adaptive and easy-to-use tool that adds a lot of value to the overall business.  Here are some scenarios and use-cases:

Payroll, Attendance Verification, and Billing

Perhaps the most common application of geofencing in a mobile workforce scenario is for verifying employee attendance at a site.  When an employee clocks in and clocks out, a geofence lets you compare and validate their time with respect to their job site.  Modern tools such as myGeoTracking eliminate the need for employees to manually clock in and clock out by automatically detecting their presence and clocking them in/out.

Visit Verification

Geofencing helps verify visits your employees make.  This is very useful if your employees are supposed to visit clients/customers as a part of their job. Geofencing can help verify visits and provide reports that can be used for proof of service or compliance.

Monitoring Field Activities

Geofencing helps you stay on top of field activities in real time.  A modern workforce tool with geofencing technology can help your operations and back-office dispatch teams with updates from the field as they happen.  This means your operations and dispatch teams automatically have the real-time information to help manage teams without having to spend time making check calls!

Geofencing Adds Context

One of the benefits often overlooked is the context that a geofence adds to the data.  There are many tools to track the location of employees and assets, but not all have the geofencing technology and thus lack context.  Here’s an example: Without geofencing technology, such tools would rely on latitude and longitudinal coordinates or an address to report a location. While an address is good, geofencing makes it highly contextual by letting you name a site: “Sunnyvale Office”.  So with geofencing, you’ll see: Bob departed from “Palo Alto office” and arrived at “Sunnyvale office”.

Workflow Automation

Geofencing can help automate operations workflow using rules and triggers.  Very few modern tools, like myGeoTracking, support custom work rules that leverage geofencing to automate your business operations.

Here’s how it works: custom work rules can be setup based on real-world triggers involving people (employee), place (geofence), and time.

Here’s are some sample use-cases:

  • Remind Bob to take the customer’s signature when he arrives at the customer place

  • If Bob is running late, send an update to the customer with ETA and an alert to back-office dispatch team

  • Send alert to employee(s) when they are outside their job site for more than 45 minutes during work hours

So, geofencing can be a great force multiplier to your day-to-day operations and help you scale to higher levels of efficiency.  If you’re curious about the possibilities, let’s talk!  Let us know at sales@abaq.us or call us at +1 415-496-9436

Automate Field Operations with IFTTT(If-this-then-that)

Mobile technology has come a long way and is changing the way we do business. Enterprises across the globe are undergoing a shift in business operations. Companies with field operations, in various industries, are witnessing a push to embrace mobile technology to automate various parts and aspects of their business.

If you’re a field-service business, time and speed is money. Having the right workflow automation solution is key to success. With all the tech building blocks firmly in place and with increasing maturation and affordability of key technologies like mobile apps, devices, sensors and cloud technology, the field operations, and automation is easier than ever to imagine. Companies of all sizes, including medium and small businesses, can quickly and easily implement a robust field automation solution.

Automation using Configurable Rules Engine:

Here are some of the things a modern field automation solution can help you do:

Visibility into field Operations:

It’s not possible to always be aware of what’s happening out on the field. A modern workflow automation tool like myGeoTracking not only helps you stay on top of activities in the field but also automate your operations with IFTTT(If-this-then-that) rules engine.

The rules can be configured to react to real world events (involving people, places and time) to send out alerts via email, text or voice calls.  These real-time alerts & notification can help automate your operations by providing your office team with just-in-time exception notifications and comprehensive audit logs.

Automating Time and Attendance:

Most mobile businesses lose an average of 6.1% in payroll “slippage” (inaccurate and fraudulent claims) every year, and this number doesn’t even include mileage! A mobile app-based solution to track time and attendance can definitely help cut down on payroll costs.

While there are many apps in the market that can help track time, all fall short when it comes to adding value to the overall field operations and to your employees.

In an increasingly sensor-driven world, a modern workforce management tool not only helps track time and attendance for payroll but also helps automate operations and workflow with automatic event-triggered actions. Any matured platform will provide highly configurable automation stack with plenty of possibilities.  Here’s some of the automation that you could bring to your field operations:

Geofence time tracking

Setup customer sites geofences to automatically track time and attendance when employees enter/exit customer sites (aka job sites).

Notification, Reminders, and Alerts

Automate reminders to employees based on their activity/inactivity.

Automate field communication

Use arrivals/departures as events and trigger an alert(s) to operations/dispatch teams to assign next job.

ETA and Distance

Trigger a notification to back-office/dispatch teams when an employee is running late with respect to the next job. This helps foresee any delays. All the stakeholders, including the customer, can be automatically notified with real-time ETA and distance remaining.

Automate Team Communication

Send notifications/reminders to employees upon arrival/departure.

These are just some of the many possibilities with IoT, sensor driver workforce automation solutions.

Service Workflow Automation

Your business requires your employees to carry out multiple activities in the field that are related to your service business.  These activities can be as simple as filling up forms or requesting a signature from the customer. A modern mobility solution not only helps your team go paperless but automates your entire business workflow, adding value in the overall field service organization.

With myGeoTracking, you can also easily set up more complex rules to mimic your business flow of activities your employees need to perform.

Say your employees are required to manage a large facility and collect status information on each of their job activities within the facility, or a group of facilities (job-sites).  Rules can also be setup to automatically verify and validate information collected via QR/BAR code for your employees.

Any exception and/or completion can be handled instantly in real time.  This way your back-office and operations/dispatch teams are automatically in-sync with field employees without having to make an effort (no phone/text, etc.).

 So to sum things up, a modern technology in a modern world, driven by sensors connected via the internet, offers great opportunities for companies with field operations to largely automate their field workflow without breaking a sweat. There has not been a better time to adopt and embrace technology which will lead the way towards an efficient, well-oiled operations machinery with happy employees and customers.

EVV System for In-Home Care Providers

In December 2016, President Obama signed a new law. This law is designed to inject higher efficiency, drive cost reduction and improve care quality to the personal care and home healthcare industry.

The 21st Century Cures Act is aimed at streamlining the U.S. healthcare industry by increasing efficiency and improving the quality of care to citizens.  The section 12006 of the bill encourages the state agencies to implement electronic visit verification system (EVV System) for personal care services and home health care services under Medicaid.

The Federal Incentives

The states are encouraged to design, develop and implement an EVV System, and the law entitles up to 90 percent federal funding for doing so and subsequently, with up to 75 percent federal funding for operations and& maintenance.  Federal funding is available for all the states that put in place their own EVV System or uses a contractor.

And by not implementing an EVV System, the states run the risk of losing up to 1 percent federal medical assistance.

Why EVV?

Apart from the incentives provided by the federal government, the state agencies can widely benefit from an EVV System. An EVV System has a positive impact overall and is known to drive efficiency, reduce cost and mitigate fraud.

How EVV Systems Work

EVV stands for electronic visit verification.  Quoting from the mandate:

The term “electronic visit verification system” means, with respect to personal care services or home health care services, a system under which visits conducted as part of such services are electronically verified with respect to

(i) the type of service performed;

(ii) the individual receiving the service;

(iii) the date of the service;

(iv) the location of service delivery;

(v) the individual providing the service; and

(vi) the time the service begins and ends.

So, a modern EVV System just acts as a time and attendance verification tool for the in-home caregivers/workers by enabling them to “clock in” and “clock out” to record time and the location at which the care services were rendered.  The EVV System also should provide the ability for the caregivers to record additional information pertaining to the type of care and the care provided itself.

Benefits of EVV System

Electronic Visit Verification Systems offers a reliable, dependable and an error-free means for care providers and home care workers to capture care delivery data in real-time while they are providing the services.  An EVV System brings in loads of benefits such as digital verification of the visits as outlined in the care plan, automates time and attendance of caregivers, provides a paperless, digital means to record the type of care and services provided to the patient. Since the data is recorded digitally the program administrators not only can verify and validate the visit and the type of care but also will be able to pull-up various reports and analytics to drive efficiency in the process.

myGeoTracking EVV Platform

Abaqus, Inc. is a provider of a powerful platform, myGeoTracking, for EVV solution for in-home care providers.  myGeoTracking leverages the advancements in the modern technology in the smartphones/sensors, apps, location-based services, and cellular communication to provide you with a scalable and a robust in-home care workforce solution to help meet EVV requirements for Medicaid compliance.

With myGeoTracking, the healthcare providers simply clock in and out from the place of care. The system automatically verifies the visit of the location via geofencing technology.  The caregiver easily captures additional information via the digital forms on the mobile app. The mobile forms can be customized to suit your needs and business workflow.  The system also offers powerful, customized reporting for time and hours (for payroll), mileage, costing needs, etc.

Additionally, the myGeoTracking platform also supports a powerful IFTTT (If-this-then-that) workflow rules engine.  The IFTTT rules engine translates real-world events to trigger business actions.

With this, you can define your business workflow and myGeoTracking can automate field operations using real-world triggers involving people, place and time.  The real-world events that trigger automatic actions can be highly customized. For example, many of our customers that provide home care services use the IFTTT customization to Automate caregiver safety and threat alerts.

myGeoTracking is a trusted EVV solution partner for some the leading care providers including the home healthcare staffing industry for Medicaid compliance.

Want to learn more or have any questions?  We’d love to hear from you, contact any EVV solutions expert today:

John Cunningham:  jcunningham@abaq.us  |  Shaili Jain:  sjain@abaq.us | Or Call us at 415-496-9436

Most GPS TimeSheets Apps in the Market Are Flawed

It is estimated that most mobile businesses lose an average of 6.1% in payroll “slippage” (inaccurate and fraudulent claims) every year. You’re trying to plug the leak by putting in place a GPS-based time and attendance solution. You expect the software/app to record the hours your employees are “on the job” and provide you with means to validate the hours against the job site.  While there are many apps in the market that claim to do the job, they all are fundamentally flawed in the way they work and can be easily “spoofed”.

Over the years, while speaking with customers who currently use or have used GPS timesheets apps (including some of the leading ones in the market), we have often heard them say “It’s a good service but still my employees are able to spoof the system and it just hasn’t worked for me.”

So, we thought we’d write about this, and hopefully, this article helps you with your evaluation and save you time by letting you know what to look for in a GPS time clock solution.

The customers always mention the following major turn-offs with the popular GPS timesheet apps:

No GPS tracking Capability (employee clock-in and leave)

Regular GPS timesheet apps allow your employees to record the start time and stop time.  The apps also record the location where they clock in/out. But with these apps, there’s no way for you to validate if employees were present at the site for the hours they claim to have been.  It’s easy for any worker to clock-in from their work site and simply leave, and come back later to clock-out and you won’t notice a thing!

The core problem is that these apps lack the geofencing capability. Geofences, also known as geozones, are virtual perimeters around a predefined area on the map. They can be customer sites, warehouses, construction sites, or any place of interest.  With geofencing, you’ll know that the employee was ‘in’ that work site at all times and not just where he clocked in/out from. This is a huge advantage when it comes to mitigating payroll slippage (fraudulent claims). Many of our customers have lost money due to this problem, and have moved away from leading timesheet apps!

Geofencing is a key feature that you want when you’re managing a team of mobile workers. Geofencing not only helps monitor and validate on-site presence, but also provides some additional powerful functions.

Here are some amazing things that you can do with the help of geofencing:

  • Dispatch jobs, send alerts/reminders – Geofences are tied to a specific place and adds context. You can automatically dispatch jobs, send contextual reminders as soon as employees arrive and/or depart from the job-site.

  • IFTTT(if-this-then-that) Rules triggered Workflow automation – you can set up rules and workflow that are specific to your business and automate actions based on real world events tied to people, place & time.  Example: If any worker running late, send a notification to the manager (or customer). If an asset overstays at a place send a notification out to the interested parties etc.

Lack of Geofence Time Clock (automatic)

Over the years, we found that employees forget to use the app to “manually” clock in and clock out.  This was a real problem for many of our customers and many times defeated the purpose of using a time and attendance system.  So we introduced ”geofencing” technology to the mobile time clock functions.

Here’s how it works: the job-site can be easily set up and in the system with a geofence around it.  Employees get auto clocked in/out when they enter and exit job-sites. The system computes the time spent on the site (along with other information as needed such as mileage, etc.) to generate payroll-friendly reports.  Our customers love geofence time clock – it just works automatically with zero-touch experience!

Spotty GPS Tracking

Here’s another common complaint we hear a lot regarding timesheet apps: poor GPS tracking capabilities. Though the leading timesheet apps claim to do GPS tracking, they fail when it comes to delivering on their claim. This is because these apps aren’t designed to do that. It seems most of them have added the tracking feature just for marketability.  With these apps, any employee can simply download and “sign in” from any phone. This means that they can simply leave the phone at the job-site (any phone) and go about doing what they do.  This is based on one our recent customers that just moved away from a leading “TimeSheet” app after he caught an employee “ghost” his phone by leaving the phone on the job-site to pretend he was there.

Multi-mode Approach to Time Clock

Unlike myGeoTracking, all timesheets software in the market are limited to smartphones and mobile apps.  myGeoTracking is built with a multi-mode approach for time and attendance with support for IVR, text, app and geofence for time clock functions.  This approach puts you in the driver’s seat by letting you determine the best time clock solution for your business and offers great freedom for your employees (you can even customize the language for IVR and text commands based on your employees with (say) Spanish etc.)

The IVR and text-based time clock allow employees to clock in/out simply using their phones’ text/voice call capabilities.  The system then automatically tags the location to provide you with the time and attendance report.  This simple, easy-to-use feature requires no training or learning curve for employees – an effective means for clocking in/out if you have a contingent workforce.

So, unlike other timekeeping apps, myGeoTracking is a powerful mobile workforce management tool, offering you a dependable solution when it comes to tracking  time, attendance, hours, job costing and more. And because the GPS tracking is robust, you can even set it up to do more: mileage estimation, field operations management with a complete suite of activity alerts, automation and more.

As a result, our customer report productivity gains at an average of 30 minutes per workday per employee using myGeoTracking.

To sum things up, if you have a mobile workforce to manage, don’t just settle for timesheet apps that do (or claims to do) GPS tracking. Use a full-fledged workforce management solution that actually saves you money on payroll.

 

 

 

Mobile workforce management: Finding your Ideal Solution

Mobile workforce management: finding your ideal solution

For a big chunk of the corporate world, distributed teams are quickly becoming a new and uncomfortable reality of work. As a result, mobile workforce management solutions have experienced some technological advances thanks in part to smartphones and GPS tracking.  For companies with mobile workforce –  like in  HVAC/ Plumbing,  home-care & hospice or property management etc,  GPS time tracking has been and will continue to be one of the most important components and a key challenge in  their business,  perhaps the most important piece in the – field data collection. We’ll get into that later in a moment. First,  let’s discuss your choices for mobile team management solutions.

Mobile time clocking: a streamlined solution to clock in, clock out

Since the inception of hired help, there has been some sort of time tracking system. The employees arrive at their place of work at an agreed-upon time, do their jobs for however many hours they are required to do so, and then they leave when their workday is finished. After a set amount of time, employers paid their workers for the tasks they completed in the time they were completed in.

This is still the gold standard for the employer-employee relationship. As decision-makers, higher ups still like to know exactly where their employees are and what they are doing. Many jobs now require that employees be off site to complete their tasks. This  is where  mobile time-clock service for time & attendance monitoring along with a mobile data collection app can come into play.

Location-based services for mobile team management

Geofence – a virtual perimeter around place of interest, marked on a map – this can be your customer jobsite, warehouse depot, employee home address or anything that’s of interest to the business.

The entire teams may not be in the same location, the virtual perimeter encompassing a geographic area means that employers can now be 100% certain that their employees are in the right place.  And many companies have jumped on board with GPS tracking; human resources companies globally use it to monitor employees working in remote locations.

Mobile team management doesn’t stop at just tracking location; it can be a huge advantage for HR departments when determining the number of hours an employee works. With the addition of enterprise messaging, employers can also stay in constant connection with their mobile workforce.

Advanced mobile data collection using geozones –  geofence helps collect multitude of information along with  time & attendance data that can be used to optimize the operations – such as time of arrival,  time-spent (elapsed) inside, time it took to reach the next jobsite and so on (drive time) etc – these data can be analyzed and optimized as a part of operations.

IFTTT rules for real time workforce management

Modern web enhancement such as  internet of things has paved way to an ‘Intelligence Layer’  – the IFTTT (If This Then That) automation workflow intelligence. This uses pre-defined business rules along with a triggers to do something when something occurs. “If This Then That” makes field data collection from your mobile workforce much easier.  Need an example?

Example: If your employee has seven planned stops over their shift per day, then you can be set to get notified as and when they make their stops one-by-one and send you an alert / notification on the progress on how things are going and or  send alerts when there’s a delay, etc – the IFTTT rules can be highly customized including the notification message or they are always contextual  and neatly ties into the day-to-day operations at large.

Real-time field data collection

Mobile team management doesn’t end with GPS tracking, enterprise messaging and GPS  time clock. Employees that work in the field often need to collect signatures, forms or photos that then need to be added to the company’s database. Mobile signature capture  is in its prime with mobile photo collection becoming a norm as well. The biggest draw is the convenience. After the field data collection is complete, all of it is automatically sent to a back-end, cloud hosted service which can be accessed as needed. Different types of mobile form collection can be included in the features used for workforce management.

We are truly living in the future. With ever-advancing technologies, there is no better time to experiment with and upgrade your mobile workforce management software for a comprehensive solution that includes mobile data collection and field management. Endless options, cloud-based systems and IFTTT rules mean that every company’s ideal mobile team management solution is out there.

What’s Wrong with Manual TimeClocking

While speaking with customers who currently use a manual time-clocking service, we often hear the comment  ‘It’s a good service but not a great service.’  The customers usually zero in on these 3 problems:

  1. People clocking in from the wrong place
  2. People clocking in and leaving
  3. People just plain forgetting to use the App to manually clock-in and clock-out

We believe automatic time-clocking with geofencing around job sites and sensor data (GPS, Wifi, BLE etc.) from the employee’s smartphone may provide a better, error-proof alternative to address this use case.  Systems that make use of physical location-awareness combined with powerful phone sensors can provide true zero-touch app experience for the field employees while maintaining solid audit records of attendance for payroll processing.

 

Evolution of the Time-Sheet and How It can be Used to Track More than Just Time

Time sheets, what was known as time books back in the19th century has been the way for employers to track worker’s time spent on various jobs. Traditionally, what was a mere sheet of paper with marked columns or tables, has now evolved into digital templates that can be stored and shared via worker’s phones using time sheet software and apps.

If you are still using paper time sheets, or a premise (read primitive) based punch-in system you should probably consider upgrading to the electronic time sheets software for your employee time tracking process. Here is why:

Helps avoid payroll ‘slippage’:
Payroll ‘slippage’ is a well known thing. But did you know, it is estimated that most mobile businesses lose an average of 6.1% in payroll “slippage” (inaccurate claims) and fraudulent claims every year (that’s excluding mileage). So chances are, your business is too. Continue reading

Mobile Time Clock: Manual vs Automatic

Any business looking for a mobile time clock solution will find many companies offering solutions for field employees to clock in and clock out using their mobile App. This requires employees to manually clock in using their Apps at the right time so that time and attendance information is accurately captured.

For field employees who clock in and out using their Apps, it is a tough ask to have them remember to do this every time they start or finish a job, especially when they are visiting many sites in the field every day. One mistake can mess up the estimation of the time they spent at a job rendering the whole time and attendance process ineffective. Continue reading

Realizing the Elusive Goal of Automatic Time Clocking with Strict Privacy Controls

Every day, millions of contract and temp workers turn in their time cards to finance departments. Some employers deploy a more elaborate on-site time-card processing machines. Needless to say, this approach does not scale very easily. Another new class of time-clocking solutions are emerging where employees clock in and clock out manually on a time card app on their mobile phone or on their computers. This process still involves significant manual interaction on the part of the employee and is therefore prone to errors and inaccuracy. For e.g. Employees may forget to clock in or clock out when they go to lunch or in the evening when they get off, there by leading to unintended errors that easily can end up costing organizations millions of dollars. Continue reading