myGeoTracking Maximizing Team Productivity

SURE FIRE PROTECTION CASE STUDY

Company Profile

Sure Fire Protection was established in 1998 as a specialist in supplying fire sprinkler protection for all types of construction including commercial, hospitals, offices, warehouses, high-tech clean rooms, residential and tenant improvements. The company has grown and now has over 20 mobile employees.

Business Challenge

As the company grew and took on new clients, the business operations became more complex – as did its mobile workforce management needs. Not only did the company have a greater service footprint, but it had more customers with specialized needs.

Business Solution

Implemented myGeoTracking - the cloud hosted SMS-supported desk-top dispatch and mobile location management solution to set-up and manage several employee work "groups" allowing them to locate, message and manage employees with different skill sets and roles within the company.

BUSINESS BENEFITS

  • Improved customer response times
  • Reduced operating expenses
  • Increased number of jobs per month based on higher workforce efficiency, seeing as much as a 30% boost to productivity and job completion

With myGeoTracking we've been able to improve our customer response time and save time and money by pinpointing 100% of our manpower on a map at a glimpse. Now we can send the closest, and more importantly, the right person, to fit each specific situation.

— Sure Fire Protection

Sure Fire Protection Co IncNu

myGeoTracking from Abaqus, Inc., provides a carrier grade, cloud-based location & messaging platform which enables highquality, low-cost solutions for mobile workforce management, mobile asset tracking and geo-tagged smart messaging on any mobile device.

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